![]() ![]() If you need to reach them for any reason, whether for a setup question or in an emergency situation, you should be able to rely on your cloud backup provider to be there to assist you so that your client’s data remains safe and secure. Whichever backup company you choose, you want to make sure that their customer and reseller service is adequate. Compare and be aware of the subtle difference between service offerings so that you can be sure you’re recommending the most suitable coverage to your clients. Many providers say that they offer previous file version histories, but under what retention length? Without unlimited previous file version histories, you may not be able to go back in time and retrieve your client’s files following an event like a cryptovirus. Not every cloud backup company provides the same caliber of features, so it’s important to dig deep. In addition, see if they offer sales materials that will help make your job easier when convincing your clients that backing up their data is the only way to keep it safe from permanent loss and deletion. If you can find a cloud backup provider who offers a high quality service and also incentives reseller referrals, you may want to prioritize that company over the competing companies you’re considering. While incentive programs shouldn’t be the entire reason for selecting the cloud backup provider you will recommend to clients, it can be a way to generate an extra stream of on-the-side income. Some cloud backup providers offer incentivized programs for referrals you send them. Carefully review the features, benefits and customer service standards of the backup providers you are considering so you can rest easy knowing that the service you’ve recommended to your clients is one you would confidently use yourself. ![]() If you don’t thoroughly vet the products and services you’re recommending, just as you would if you were considering them for your own use, you can’t know for certain whether it is the best option for your client. However, it’s important that you carefully select the cloud backup provider that you’ll introduce to backup your client’s data - here’s why:īefore you recommend a backup as a service provider, or any other service to your clients, you should ask yourself whether that product or service lives up to your own high standards. One of these recommendations is often selecting the appropriate cloud backup provider to protect your client’s files against loss and deletion. ![]() It’s your responsibility to provide recommendations on the technology solutions your clients should implement, based on their storage, security and data needs. As an IT consultant, recommending the right services and softwares to your clients is a fact of doing business. ![]()
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